Pre-purchase Questions

At the bottom of each library’s page, we included a section called: Let’s Recap. At the bottom of the details list, you’ll see what Kontakt version is required for that specific library. Bear in mind, at the moment no Audiofier library will work with Kontakt Player.
The Coupon Codes field will shop up at different stages according to what browser is used. Generally the Coupon Code can be pasted at the last checkout page. Make sure the amount goes down when clicking “apply”. Then, the “Complete Purchase” button can be pressed and the bank card/Paypal will be charged.
After you made your purchase through our site, you will receive a set of emails from FASTSPRING. One of them will include all links to the purchased library’s files. bear in mind, for the bigger libraries, more than 2 links will be provided, and the downloading time may be long.
Well done and thank you for your loyalty. From time to time we receive emails from loyal customers, wondering if they can receive a discount on a specific instrument after buying so many libraries from Audiofier. The chance is, if you own a few libraries from a specific instrument series, you will have received a loyalty discount code when a new library of the same series is released. If you have not, please contact us. We will approach it on a case by case basis. It’s not guaranteed, but you never know, there is no harm in asking :-)
Unfortunately no, we don’t produce demo versions of our products. It might change in the future, but at the moment we don’t. The reasons are many…
If a customer is unable to enter a VAT ID or GST ID at the time of the purchase, contact Fastspring via https://questionacharge.com with the order reference / ID and the valid VAT ID or GST ID. They will issue a refund for the tax that was collected on the order back to the original payment method.

All Other Questions

Audiofier libraries work only with the Full Paid retail version of Kontakt. They will not work with Kontakt Player. The only reason why DEMO MODE is showing is that the library has been loaded in Kontakt Player. The solution is to install and open Audiofier libraries in the Full Paid retail version of Kontakt.
This is an issue that often can be solved in several ways. The library manual includes a paragraph for Windows users, which deals with the Antivirus trying to scan every single sample at boot. To avoid that, it is suggested to add to the anti-virus exclusions all the files used in the library. Therefore: NKI,NKC,NKR,WAV,NKW,NKSM. Moreover the drive where the library is located will have to be included in the “exclusions”.
For Mac and Windows users, also a batch reserve is suggested, for libraries that have a very high count of samples. Batch resave procedure is included in Kontakt’s manual.
Currently all Audiofier’s libraries only work on the Full Retail Kontakt version and won’t require any serial number. Just install them in the Full Retail Kontakt plugin or standalone app.
The presets for Audiofier libraries are called Snapshots. If you don’t see any presets, it means the snapshots have not been installed. Being NON KONTAKT PLAYER libraries, the installation of the presets will have to be done manually. In the manual the snapshots installation process is described in details. Also there is a video in the first zip file which shows how to install the whole instrument and the snapshots as well.
At the moment, Riffendium REV DI comes without presets. The reason is: in all others Riffendium versions the parameters for each preset are set taking in consideration what Guitar Amp is used and what effect is added to it. For the REV versions specifically, the resulting preset parameters are heavily dependent on the the starting sampled sound (amp, crunch, distortion etc…) and the sequences which include reversed sounds are composed while hearing the resulting sound and all the pieces of the puzzle are quite intertwined.
REV DI versions presets and sequences will have to be made while an AMP simulator (Guitar Rig, Bias Amp, Amplitube etc..) is added after Riffendium, and of course it would be impossible for us to foresee which amp simulator each user owns, and how he intends to use it, and consequently do all presets for each possible choice.
Custom presets for all REV DI version will have to be made by the user.
Another option is to copy and paste REV version’s snapshots in REV DI’s snapshot folder, deactivate all pedals effects (chorus reverb etc…) and the cabinet (choose the last option in the cabinet menu, “NO CABINET”), then insert an Amp simulator and add effects like reverbs/delays etc…
There are many tutorial and quick tips videos in Audiofier’s Youtube channel. Click here
Unfortunately our EULA forbids the re-sale of our products.
In order to become a BETA TESTER you need to be very observational and curious. You need to have some time at your disposal to really check the library in different scenarios. We have a small team of Beta testers at the moment, and it’s always good to have one more. Notice that we don’t pay beta testers for their time. All they get is a copy of our libraries. A beta tester must not share the library with anyone, or use it commercially before it is officially released, or even speak about it to mates or in forums or blogs. Once a beta tester has been “working” reliably on one library and decides to continue the testing for future instruments, he will receive all our products perpetually as a recompense.
Yes! And no. Firstly we would need to know more about your experience and skills as a music composer/producer. A demo is not just about doing a nice piece of music, but it’s more like showing off the potential of the Library without burying it in effects and layers that will make it unrecognisable. You may send us links to your work and if we like what we hear, you will receive a NFR version of the library and you can get to work on your demo. No other recompense will be offered.
Yes!!! If we don’t know your reviews channel or website already, please send us a link and info. We will take it from there.

If you have more questions…

Contact us at audiofier@gmail.com

We’ll be happy to assist you.